mesures and lasts
During the first visit the feet´s measurements are taken in two ways: sitting and standing – with and without the pressure of the body weight. Particular details of the feet are taken notes of and esthetic preferences of the customer are talked about: Whether the toe shape should be rather fine and elegant, square or rounder for a casual style. For ladies the heel hight is a relevant question at this point. The model of the definite pair and the leather choice are defined. About one hour of time should be calculated for the first fitting.
The rough lasts are ordered and worked to the measurements of the customer. Successively, a test pair is made. Second choice materials are used for the test pair and the soles are just stuck on. It is a proper pair of shoes though, that has to be worn by the customer for at least for two weeks.
From the order to the shipping of the test pair, about 10 months go by. To receive the definite pair it will take another 5 months.
This requires some extra expenses for new customers to cover the costs for the last and the test pair. At the same time it gives the guarantee that the shoes will be just as they should be: in fitting and style.